Last updated: November 3, 2026
This Privacy Policy describes how Foshan Shunde Qiyang Electrical Appliances Co., Ltd. (“QYHEAT”, “we”, “us”) collects, uses, and protects your personal data when you visit https://qyheat.com (the “Website”). We process your data in accordance with the EU General Data Protection Regulation (GDPR).
1. Data Controller
Foshan Shunde Qiyang Electrical Appliances Co., Ltd.
No. 106 & 205, Building 30, Shunde Zhifuyuan, No. 8 Erhuan Road, Xingtan Town, Shunde District, Foshan, Guangdong 528325, China
Email: [email protected]
2. What Data We Collect
Inquiry form data. When you submit our inquiry form, we collect the information you provide: your name, email address, and message content. Providing this data is voluntary, but the form cannot be submitted without it.
Technical data. When you visit the Website, our web server and security systems automatically process limited technical data: IP address, browser type, pages requested, date and time of access. This data is used to deliver the Website, ensure its security, and prevent abuse.
Cookies. We use a minimal set of functional cookies that are necessary for the Website to operate. We do not use advertising or marketing cookies. For details, see our Cookie Policy.
3. Purpose and Legal Basis
Responding to your inquiries and providing quotations — Art. 6(1)(b), steps prior to entering into a contract. Operating, securing, and optimizing the Website — Art. 6(1)(f), our legitimate interest. Compliance with legal obligations — Art. 6(1)(c).
4. Data Sharing and Transfers
We do not sell or rent your personal data. Your data is processed by us and by service providers acting on our behalf: web hosting and CDN infrastructure located outside the EU (Hong Kong SAR) with global edge caching (Cloudflare), and email services that transmit your inquiry to our sales mailbox for handling. Transfers outside the EU are safeguarded by appropriate technical measures.
5. Retention
Inquiry data is retained for as long as necessary to handle your request and any subsequent business relationship, and in any case no longer than 24 months unless a business relationship follows. Server log data is retained for a maximum of 30 days.
6. Your Rights
Under the GDPR you have the right to access the personal data we hold about you (Art. 15), rectify inaccurate data (Art. 16), erase your data (Art. 17), restrict or object to processing (Arts. 18, 21), data portability (Art. 20), and lodge a complaint with your local supervisory authority. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
7. Data Security
We protect your data with HTTPS/TLS encryption for all traffic, access controls on our systems, and regular automated backups. Nonetheless, no transmission over the internet is completely secure; please do not send highly sensitive information through the inquiry form.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top indicates the latest revision. Material changes will be reflected on this page.